Projects

The positive feedback that we regularly receive from customers, New Connections, Teams and the Faults Teams within the Distribution Businesses' demonstrates the great success of these projects to date.

Below are some examples of the positive customer responses that TechSafe have recently received:

Energy Safe Victoria 1998 – Current 

In 1998 TechSafe worked closely with the Regulator to help establish the Electrical Certification system which forms the basis of the current safety certification and compliance process for electrical installation work in Victoria. Since the implementation of the certification system, TechSafe has performed audit and electrical inspection services on behalf of Energy Safe Victoria for these and associated services. 

The service includes the auditing of electrical work carried out by Licensed Electrical Workers at a customer’s premise along with specialist auditing of specific work types such as medical, solar, high voltage and hazardous area installations. 

As a part of this contract, TechSafe liaise with Electrical Contractors directly when defects are identified, ensuring rectification work is understood and undertaken. 

Solar Victoria (DELWP) 2018 – Current 

In 2018 TechSafe assisted Solar Victoria in the establishment of the highly regarded inspection regime associated with the Solar Homes Program. 

As a key part of the Solar Homes program, TechSafe provide all audit services for solar PV, battery storage, solar hot water and heating and cooling installations. This includes onsite audits, back-office reporting, and the management of technical enquiries with members of industry. It is common for our personnel to assist installers and retailers interpreting Standards, advising on best practice to maintain compliance with all regulations and manufacturer requirements. 

The success of this audit program has been demonstrated by the reduction in unsafe findings and installations requiring remediation work. This is due to the ongoing communication available to all Installers and Licensed Electrical Inspector’s (LEI’s) when issues have been found. TechSafe provides clarity and clear directions in relation to all improvements required, which has resulted in improved installation quality, not only within the solar homes program, but across the solar industry. 

Department of Justice Tasmania (CBOS) 2013 – Current 

TechSafe is the sole provider of electrical inspections in Tasmania for the Department of Justice and we

provide a turnkey solution for these services throughout Tasmania for CBOS. Under this contract, TechSafe perform all services involved with an electrical inspection, including: 

• Entering contractor notifications into Database 

• Inspections of new installations, High Voltage Installations, solar installations, alterations and additions 

• Electrical shock and fire investigation and Reporting 

• Report defective electrical work and issue defect notices to customers 

• Manage defect notice database and collect / administer fines from customers 

• Audit electrical contractors 

• Arrange and Coordinate industry stakeholder meetings 

CitiPower and Powercor Network Services 2003 – Current 

TechSafe has been providing Inspection and Connection Services for CitiPower and Powercor Network Services (CP / PAL) since 2003, and in May 2013 we took over services across the entire network, performing inspection services throughout Melbourne and Western Victoria. 

TechSafe provide services in the CP / PAL network 24 hours a day, 365 days a year, with resources on call across the state to complete short notice, emergency investigations and inspections whenever this is required in or outside of normal business hours. This is considered a key delivery aspect of the contract and TechSafe have successfully provided this coverage across Western Victoria since May 2013. 

The positive feedback that TechSafe regularly receive from customers and all of the operational teams within CP / PAL, and the ongoing expansion of service and extension of contracts demonstrates the success of this project to date.

Clean Energy Regulator — National 2015 - Ongoing 

TechSafe currently conducts inspections of small generation units for the Clean Energy Regulator throughout Australia. Inspections are conducted in accordance with the Regulations and to ensure conformance with relevant Australian Standards and industry guidelines. 

In performing these inspections, TechSafe ensure compliance of these systems, and their installation to all applicable Australian Standards for the system components and their installation, including mounting and wiring.  

TechSafe work closely and effectively with other Clean Energy Regulator service providers and key stakeholders including system agents, designer and installers, State and Territory regulators, householders, schools and where required, energy supply companies to ensure the successful delivery of services. 

Housing Authority WA 2014 – 2020 

TechSafe performed inspections at approximately 47,000 WA Housing premises throughout all of Western Australia. The WA Housing Authority used TechSafe Inspectors to perform electrical safety compliance inspections and confirm the regulatory compliance of electrical safety devices within community housing properties throughout the entire State. 

TechSafe was required to coordinate suitable access times with occupiers and work in with external electricians to ensure rectification work was completed and re inspections could occur within a timely manner. 

The project’s primary focus was the compliance of RCDs, smoke alarms and the installation main earth, however additional items were also checked including switchboard locations, protection, point of attachment, and MEN Connection. 

TechSafe provided all compliance audits for the entire duration of the program.  

Queensland Department of Natural Resources, Mines and Energy 2018 - 2021

TechSafe completed electrical inspection services for the State of Queensland acting through the Department of Natural Resources, Mines and Energy for ‘Interest Free Loans for Solar and Storage scheme’.  This was the first inspection program of its type in the country for Battery Storage systems. 

This program provided financial assistance packages to eligible households and small businesses across Queensland installing solar PV and batteries. 

Prior to commencing audits in the field, TechSafe presented the end-to-end inspection process and common defects via a workshop/ training session with all installation providers.

During this project TechSafe manage the entire end to end inspection regime, having developed and implemented the risk based methodology by which properties are selected for inspection we then managed the inspection process until the rectification works required have been reviewed and signed off as complete. We also provided a live support function that provides technical support to the installers on this program to ensure we continue to educate them and improve the overall quality of solar installations in Qld.